- Salary:
-
Negotiable
- Location:
- South Central England
- Type:
- Permanent
- Posted:
- 10/08/2010
Ref: 563586

My client is looking for a Team Manager to report to the Help Desk Manager, the role will be to lead, develop, coach and motivate a Team of Help Desk staff to efficiently and effectively achieve Corporate and Client objectives.
To monitor and manage staffing requirements, leave allowances, and overtime budgets in line with forecasted work volumes to achieve contracted Service Levels.
Manage call...